# Generated by Django 5.2.7 on 2026-04-05 11:44

import django.db.models.deletion
from django.conf import settings
from django.db import migrations, models


class Migration(migrations.Migration):

    dependencies = [
        ("shop", "0001_initial"),
        migrations.swappable_dependency(settings.AUTH_USER_MODEL),
    ]

    operations = [
        migrations.CreateModel(
            name="ChatMessage",
            fields=[
                (
                    "id",
                    models.BigAutoField(
                        auto_created=True,
                        primary_key=True,
                        serialize=False,
                        verbose_name="ID",
                    ),
                ),
                ("session_id", models.CharField(max_length=100)),
                ("message", models.TextField()),
                ("is_bot", models.BooleanField(default=False)),
                ("created_at", models.DateTimeField(auto_now_add=True)),
                (
                    "user",
                    models.ForeignKey(
                        blank=True,
                        null=True,
                        on_delete=django.db.models.deletion.CASCADE,
                        to=settings.AUTH_USER_MODEL,
                    ),
                ),
            ],
        ),
        migrations.CreateModel(
            name="Profile",
            fields=[
                (
                    "id",
                    models.BigAutoField(
                        auto_created=True,
                        primary_key=True,
                        serialize=False,
                        verbose_name="ID",
                    ),
                ),
                (
                    "phone",
                    models.CharField(
                        blank=True,
                        help_text="e.g. +2348012345678",
                        max_length=15,
                        null=True,
                    ),
                ),
                ("address", models.TextField(blank=True, null=True)),
                (
                    "user",
                    models.OneToOneField(
                        on_delete=django.db.models.deletion.CASCADE,
                        to=settings.AUTH_USER_MODEL,
                    ),
                ),
            ],
        ),
        migrations.CreateModel(
            name="Ticket",
            fields=[
                (
                    "id",
                    models.BigAutoField(
                        auto_created=True,
                        primary_key=True,
                        serialize=False,
                        verbose_name="ID",
                    ),
                ),
                ("subject", models.CharField(max_length=200)),
                ("description", models.TextField()),
                (
                    "status",
                    models.CharField(
                        choices=[
                            ("Open", "Open"),
                            ("In Progress", "In Progress"),
                            ("Resolved", "Resolved"),
                            ("Closed", "Closed"),
                        ],
                        default="Open",
                        max_length=20,
                    ),
                ),
                (
                    "priority",
                    models.CharField(
                        choices=[
                            ("Low", "Low"),
                            ("Medium", "Medium"),
                            ("High", "High"),
                            ("Urgent", "Urgent"),
                        ],
                        default="Medium",
                        max_length=20,
                    ),
                ),
                ("created_at", models.DateTimeField(auto_now_add=True)),
                ("updated_at", models.DateTimeField(auto_now=True)),
                (
                    "ai_chat_session_id",
                    models.CharField(blank=True, max_length=100, null=True),
                ),
                (
                    "user",
                    models.ForeignKey(
                        on_delete=django.db.models.deletion.CASCADE,
                        related_name="tickets",
                        to=settings.AUTH_USER_MODEL,
                    ),
                ),
            ],
            options={
                "ordering": ["-created_at"],
            },
        ),
        migrations.CreateModel(
            name="TicketReply",
            fields=[
                (
                    "id",
                    models.BigAutoField(
                        auto_created=True,
                        primary_key=True,
                        serialize=False,
                        verbose_name="ID",
                    ),
                ),
                ("message", models.TextField()),
                (
                    "attachment",
                    models.FileField(
                        blank=True, null=True, upload_to="ticket_attachments/"
                    ),
                ),
                ("is_from_admin", models.BooleanField(default=True)),
                ("created_at", models.DateTimeField(auto_now_add=True)),
                (
                    "ticket",
                    models.ForeignKey(
                        on_delete=django.db.models.deletion.CASCADE,
                        related_name="replies",
                        to="shop.ticket",
                    ),
                ),
                (
                    "user",
                    models.ForeignKey(
                        on_delete=django.db.models.deletion.CASCADE,
                        to=settings.AUTH_USER_MODEL,
                    ),
                ),
            ],
            options={
                "ordering": ["created_at"],
            },
        ),
    ]