{% blocktrans with name=user.first_name %}Hi {{ name }},{% endblocktrans %}
{% trans "Your installment payment schedule has been suspended due to repeated payment failures." %}
{% trans "Order #:" %} {{ order.id }}
{% trans "Installment:" %} {{ payment.installment_number }} {% trans "of" %} {{ schedule.total_installments }}
{% trans "Amount Due:" %} ${{ payment.amount|floatformat:2 }}
{% trans "Previous Attempts:" %} {{ schedule.max_retries }}
{% trans "What this means:" %}
- {% trans "Your payment schedule is now suspended" %}
- {% trans "No automatic charges will be made until you take action" %}
- {% trans "You can manually retry payments or update your payment method" %}
- {% trans "Your account may be restricted until this is resolved" %}
{% trans "To resolve this:" %}
- {% trans "Update your payment method with valid card information" %}
- {% trans "Manually retry the failed payment from your dashboard" %}
- {% trans "Contact our support team if you need assistance" %}
{% trans "Manage Payment Schedule" %}
{% blocktrans %} We understand payment issues can happen. Our support team is here to help! Please reach out if you have questions or need to discuss alternative payment arrangements. {% endblocktrans %}
{% trans "Best regards," %}
NexusMart Support Team