{% blocktrans with name=user.first_name %}Hi {{ name }},{% endblocktrans %}
{% trans "Unfortunately, your recent installment payment could not be processed." %}
{% trans "Payment Details:" %}
{% blocktrans with num=payment.installment_number total=schedule.total_installments %}
Installment: {{ num }} of {{ total }}
{% endblocktrans %}
{% trans "Amount:" %} ${{ payment.amount|floatformat:2 }}
{% trans "Order #:" %} {{ order.id }}
{% trans "Error:" %} {{ error_message }}
{% trans "Attempt:" %} {{ retry_count }}/{{ max_retries }}
{% trans "What you can do:" %}
- {% trans "Check your card has sufficient funds" %}
- {% trans "Verify your card details are correct" %}
- {% trans "Check if your card has daily spending limits" %}
- {% trans "Contact your bank if the issue persists" %}
{% blocktrans %} We'll automatically retry this payment a few more times over the next few hours. If it continues to fail, you can manually retry or update your payment method from your account. {% endblocktrans %}
{% trans "Next Steps:" %}
{% trans "View Payment Schedule" %}
{% trans "Or update your payment method from your account dashboard." %}
{% trans "If you need help, please contact our support team." %}
{% trans "Best regards," %}
NexusMart Team