{% load i18n %}

{% trans "Payment Schedule Suspended" %}

{% blocktrans with name=user.first_name %}Hi {{ name }},{% endblocktrans %}

{% trans "Your installment payment schedule has been suspended due to repeated payment failures." %}

{% trans "Order #:" %} {{ order.id }}

{% trans "Installment:" %} {{ payment.installment_number }} {% trans "of" %} {{ schedule.total_installments }}
{% trans "Amount Due:" %} ${{ payment.amount|floatformat:2 }}
{% trans "Previous Attempts:" %} {{ schedule.max_retries }}

{% trans "What this means:" %}

{% trans "To resolve this:" %}

  1. {% trans "Update your payment method with valid card information" %}
  2. {% trans "Manually retry the failed payment from your dashboard" %}
  3. {% trans "Contact our support team if you need assistance" %}

{% trans "Manage Payment Schedule" %}

{% blocktrans %} We understand payment issues can happen. Our support team is here to help! Please reach out if you have questions or need to discuss alternative payment arrangements. {% endblocktrans %}

{% trans "Best regards," %}
NexusMart Support Team